A Slower Side of the Resort.

Crown Towers: Poolside and The Enclave

Crown describes Towers’ multi-tiered pool area as featuring lagoon pools, daybeds and poolside dining. The Enclave is a separate poolside retreat with cabanas and a private infinity pool. These descriptions do not mean every element is included in every room reservation.

Crown’s Pool & Enclave page states that Towers Poolside is exclusively for in-house guests and external guests are not permitted. It identifies The Enclave, the Enclave spa and top-tier pools as areas for adults aged 18 or older. Cabana reservations have their own hire, capacity and cancellation conditions. Confirm your eligibility before paying for an upgrade.

Crown Metropol: indoor and outdoor leisure

Metropol’s official Poolside page describes heated outdoor pools, an outdoor spa, an indoor pool and spa, a children’s water playground and poolside service. It also lists separately priced lounge and cabana hire. Facility availability and service arrangements can change.

Access is for hotel lodgers only unless Crown permits otherwise. Lodgers younger than 16 must be accompanied by a responsible adult. Any non-lodger younger than 18 who is permitted entry must be accompanied and supervised by a responsible adult at all times. Crown states that there is no lifeguard and no swimming after dark.

Crown Promenade: an outdoor pool and sundeck

Promenade’s official page describes an outdoor pool, sundeck and daybeds. This is a distinct hotel facility; a Promenade reservation is not an automatic pass to Towers or Metropol pools.

Crown applies lodger-only access unless it permits entry otherwise. The published supervision conditions for younger lodgers and permitted younger non-lodgers mirror those described for Metropol. Crown also states that there is no lifeguard and that swimming after dark is not permitted. Read the displayed pool safety rules when you arrive.

Access, reservations and practical questions

Do not arrive expecting a public day pass. Ask the hotel which pool your reservation permits you to use, whether any work or closure affects your dates and whether a daybed or cabana requires a separate reservation. An exception allowed by Crown is not a general right for all visitors.

Opening hours, service times, weather-related changes and hire prices are time-sensitive. We link the official facility pages rather than reproduce a timetable that may become stale. Take account of pool safety signage and staff instructions, and supervise children closely even in a designated family area.

Wellness and accessible leisure

Crown Spa is part of the resort’s wellness offering. Treatments and spa access should be checked and booked directly; do not assume a hotel stay includes every spa service. Check the policy for your age group and reservation.

If you need a step-free pool route, accessible changing facilities, assistance entering the water or other support, discuss the exact need with your hotel before booking. This guide does not certify pool accessibility or equipment. A clear answer from the property is more useful than a general description of the resort as accessible.

Your questions, answered.